LiveSupport Price & Benefits Guide
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LiveSupport Price & Benefits Guide
LiveSupport is a flat-fee IT management service ideally suited for businesses with more than 10 computers/users. The following table provides information about the benefits you receive with LiveSupport and general cost guidance. Please contact a LiveSupport Account Manager about specific pricing for your business.
LiveSupport Unlimited: User
Unlimited LiveSupport for End-User workstations
$95/User/Mo
- One (1) Managed Computer (PC or Mac)
- One (1) Managed Anti-Malware Agent
- One (1) Microsoft 365 Business Basic license
- Unlimited Cloud App Support (Google Apps, Office365, etc.)
- Unlimited Remote Monitoring & Management
- Unlimited Mobile Device Support
- Unlimited LiveSupport Helpdesk
- Unlimited LiveSupport Onsite
- Quarterly LiveSupport Strategy Session
- Spare-In-The-Air Hardware Replacement
- 15 Minute First Response SLA
LiveSupport Unlimited: Server
Unlimited support for servers
$159/Server/Mo
- One (1) Managed Server
- One (1) Managed Anti-Malware Agent
- Unlimited Remote Monitoring & Management
- Unlimited LiveSupport Helpdesk
- Unlimited LiveSupport Onsite
- Quarterly LiveSupport Strategy Session
- Spare-In-The-Air Hardware Replacement
- 15 Minute First Response SLA